Review Management Software
Have you monitored your reviews recently?
Perception isn't reality. Your current reviews may not accurately reflect your quality of service.
Shape your business's reality by ensuring that you gain high-quality, accurate and positive reviews.
We can help you build a positive online reputation and generate legitimate reviews with our state-of-the-art review software, which makes it easy to consistently reach out to your customers for feedback to not only improve your business but also to bolster your online presence when you provide a great service.
Lauer Media Company Review Software
- Can be set up in a day.
- Will aggregate all of your current reviews onto a review page on your website.
- Will help you generate more 1st party and 3rd party reviews.
- Will market your testimonials for potential customers to see.
Send Feedback Requests to Generate Reviews
Get feedback from your customers with automated proactive requests asking about their experience. Using email or SMS, we’ll deliver a high quality email request branded with your company logo that makes it easy for your customer to let you know about their experience. You will have the ability to gather first-party and third-party reviews, and you can customize the message sent to the customer via email.
Learn From Your Customers and Respond
Monitor the most important review sites for your business daily. We monitor over 35 of the top review sites like Google, TripAdvisor, and Facebook. You will receive immediate updates and email notifications when a new review is written, and this will allow you to respond promptly, keeping your finger on the pulse of your reputation online and giving you quick recourse to breathe life back into it. You will also receive weekly or monthly aggregate reporting on your feedback and net promoter score.
Share Your Customers Experiences on your Website
As you gather customer feedback, we will automatically post their ratings and reviews on your website through our review widget. These reviews also are able to be shared on social media. The first-and third-party reviews will also help you improve your SEO rankings, website content, and local listings rankings. We will help your ratings to show on your Google organic listings, which is a excellent complement to any successful SEO campaign.